Contact Us

We'd love to hear from you. Whether you have a question about our service, need help with an order, or just want to say hello — our team is here to help.

Email Us

For support requests, questions, or feedback, reach us at support@washeraapp.com. We typically respond within 24 hours.

Visit Us

WashEra Inc.
11201 Reston Station Blvd
Reston, VA 20190

Business Hours

Our smart lockers are available 24/7 for drop-off and pickup. Customer support is available Monday through Friday, 9 AM – 6 PM ET.

App Support

Having trouble with the WashEra app? You can reach us directly through the Help & Support section in the app, or email us at support@washeraapp.com with your account email and a description of the issue.